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  • What is an air conditioning system used for?
    An air conditioning system is designed to provide and distribute cooled or heated air throughout a room or building. Modern equipment uses filters to remove particulates from the air and the cooling process also helps to dehumidify. Air conditioning can improve air quality, providing a comfortable environment in the home or commercial property offering relief from stress and boosting work productivity.
  • Do air conditioning units provide cooling and heating?
    Yes, all modern units provide heating in addition to cooling.
  • What air conditioning unit is best for my home?
    Depending on your budget and preference either a wall mounted or ducted system is the best solution for homes. Read more about air conditioning solutions for your home here.
  • What air conditioning unit is best for commercial use?
    The type of air conditioning needed for your commercial property will depend on the size and the space to be cooled or heated. We often install either cassettes or wall mounted units in commercial spaces but any type is possible. You can read more about common commercial solutions here. Do not hesitate to contact us and we will work with you to find the right solution.
  • Why do Soltec use products from different manufacturers?
    We’re an independent company which means that we’re able to select equipment that is energy-efficient and environmentally responsible. We supply equipment from world-leading manufacturers, which enables us to provide our customers with a comprehensive choice for use across a wide range of air conditioning applications.
  • Is it necessary to obtain planning permission before having air conditioning installed?
    No, before air conditioning equipment can be installed, planning permission is not normally required. However, if you do not own the property or premises you wish to install air conditioning in, you may need the landlords consent.
  • Is air conditioning expensive to run?
    No, air conditioning is generally very economical. The equipment supplied and installed by our engineers uses the latest inverter technology meaning that they are extremely efficient ensuring that we can provide you with a cost-effective system. Our systems range for A+ to A+++ there is also 0% VAT to pay on domestic installations.
  • Will you repair any air conditioning system?
    Yes, we commonly repair air conditioning systems that we have not installed and take over the repair and maintenance of systems. At the first maintenance visit, Soltec will assess your current air conditioning system and will make recommendations should any replacements or repairs be necessary.
  • Which regions do you cover?
    Soltec is based in Southend-on-Sea and covers Essex and London. We will extend to areas such as Kent so please do contact us if you live outside the area.
  • Are the air conditioning units you supply quiet?
    Yes, all the air conditioning units we supply at Soltec are exceptionally quiet and should not cause any noise disruption whilst functioning, to you or your neighbours.
  • Can I fit my air conditioning unit myself?
    Unfortunately, Soltec do not sell fitted air conditioners without installing the unit. We would advise that you get an air conditioning system fitted by a qualified and experienced engineer. We offer the installation of all air conditioning units as standard.
  • When and why should I service my air conditioning unit?
    For domestic homeowners we recommend an annual service of your air conditioning unit(s) to ensure optimum running and energy efficiency. For commercial units every 3-6 months.

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